FAQs
Is Cash On Delivery Available?
Yes, cash on delivery is available.
Can I return a product purchased from Tohfa24?
Yes, we guarantee a 5-day easy return policy.
This means customers can initiate a return request within 5 days of receiving the product from our logistics partner.
To validate the reason for the return, please provide the following:
- High-resolution and bright images of the damaged product, including both the entire product and the damaged part.
- An unboxing video of the product.
You can submit the return request and share the required information through:
WhatsApp: +91 9028943607
Email: tohfagifts24@gmail.com
How many days will it take for me to receive my order?
The delivery time depends on the product and location.
We provide two delivery options to our customers:
- Standard Delivery: Typically, we dispatch our products within 24-48 hours, and they are delivered within 5-7 days across India.
- 3-Day Delivery: In metro cities, we ensure delivery within 72 hours.
Can I return my product?
We always strive to ensure our customers love our products, but if you find the need to return an order, we're here to assist.
Simply email us directly, and we'll guide you through the process.
Bulk Corporate Order
Bring joy to your employees and business associates by gifting them personalized items crafted just for them.